Operations Administrative Assistant

JOB DESCRIPTION
CAREERS

The Robotics Education & Competition Foundation Operations Admin. Assistant position has energy and passion for the RECF mission and vision. This position is primarily responsible for providing customer support and managing the support emails/phone calls at the Greenville, TX office, this position will also support the operations team with events, shipping/receiving, and travel arrangements.

Responsibilities

  • Serve as the first wave for mainline office phones and emails. 
  • Provide excellent customer service via phone and email support to both our staff and customers.
  • Process incoming mail, packages and general deliveries.
  • Prepare documents/ materials using word processing, spreadsheets, database, and presentation software.
  • File and retrieve organizational documents; maintain confidentiality of sensitive information.
  • Distribute information /materials to staff.
  • Maintain and update email templates for customer support.
  • Assist with travel arrangements for staff and volunteers attending events hosted by REC Foundation.
  • Assist with staff calls and staff requests for online meetings.
  • Assist with expense reports.
  • Assist with set up/tear down and preparation/execution of REC Foundation supported events.
  • General office upkeep, including but not limited to general cleaning, trash, and office space management (reconfiguration, etc.).
  • Participate in select REC Foundation events:
    • Attendance is mandatory at World Championship, Staff Conference & Event Partner Summit
    • Travel may be required for some events
  • Performs other related duties as assigned.

Requirements

  • Location: This position is required to be in the Greenville, TX office.
  • Knowledge of intermediate office/clerical procedures, computer competency, and ability and willingness to learn new programs.
  • Excellent written and verbal skills. English fluency required.
  • Willing to take initiative; experience as a self-starter with strong organizational and multitasking skills.
  • Ability to maintain security, confidentiality, and privacy of sensitive files and information.
  • Skilled in problem-solving and setting priorities to manage varying workloads.
  • Desire to provide excellent customer service and ability to work with a diverse population.
  • Ability to travel throughout identified regions, within the U.S., as needed.
  • Ability to interface on a professional level at all times with a variety of different personalities from co-workers to sponsors to customers.
  • Ability to pass a background check.
  • Competency and constant review of our website and operations web system. Maintain above average level of constant learning of our new additions, revisions, and updates to Robot Events.
  • Ability to lift 25+ pounds.
  • Valid driver’s license required
  • This position is required to attend the complete duration of the World Championship each year.

To apply for this job email your details to hr@roboticseducation.org

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