For questions about the VEX Robotics Competition email your REC Foundation Regional Support Manager. For questions regarding features of RobotEvents.com email events@robotevents.com. For financial questions email accounting@roboticseducation.org. For general questions about Robot Events and the VRC program email support@robotevents.com.
Visit our VEX Worlds information page.
Check the VEX Robotics website.
Follow these steps:
Yes, please contact accounting@roboticseducation.org.
Yes, please contact sales@vexrobotics.com.
For event registration fees, contact the Event Partner listed for the tournament on RobotEvents.com. The REC Foundation does not provide refunds for team registration fees.
Note: Please contact the Accounting Department as soon as possible if erroneous information is entered during the registration process. Email accounting@roboticseducation.org or call (214) 771-0975.
Mail:
Robotics Education & Competition Foundation
1519 I-30 West
Greenville, TX 75402
Email: accounting@roboticseducation.org
Phone Number: (214) 771-0975
Fax Number: (214) 481-6335
Please download and complete this Credit Card Authorization Form and attach it to an email to accounting@roboticseducation.org. Please include your team number and order number.
All fees paid to the Robotics Education & Competition Foundation, whether by wire transfer or a physical check, must be paid in USD (US dollars).
The REC Foundation W-9 is located here.
Click here for Wire Transfer Instructions. The REC Foundation only accepts wire transfers from the United States, Mexico, Central & South America in our Greenville, Texas, office. Our international customers will need to contact one of our International office locations listed below.
Robotics Education & Competition Foundation
1519 I-30 West
Greenville, TX 75402
Phone Number: 214-771-0975
Fax Number: 214-481-6335
Innovation First Trading, Inc.
940 Brock Rd. Unit #9
Pickering, Ontario
L1W 2A1
Canada
Phone: 905-492-2099
Innovation First Trading SARL
c/o 6 Melford Court
Hardwick Grange
Warrington WA1 4RZ
United Kingdom
Phone: +44 (0) 1925 251038
Innovation First Trading SARL
21b rue Gabriel Lippmann
L-5365 Munsbach
Luxembourg
Phone: +44 (0) 1925 251038
Innovation First Trading SARL
c/o Suite 1006, Chinachem Golden Plaza
77 Mody Rd., Tsim Sha Tsui East
Kowloon
Hong Kong
Phone: +852 2152-0727
VEX teams must be registered and paid for to sign up for an event. Please note that a purchase order is considered payment and that a copy of the purchase order must be received and not just the number.
Some organizations block password reset emails. If you suspect that this may have happened, please contact your REC Foundation Regional Support Manager. They can help you get a new password.
VEX Robotics Welcome Kits ship as soon as payment is received. Make sure that your accounting department actually sent the payment or purchase order. Please note that Welcome Kits only ship to the initial team number, not additional suffixes. If payment has been sent and you don’t receive the kit within a week (for US customers), then contact sales@vexrobotics.com or (903) 453-0802. If you are outside the US and Canada, please contact your REC Foundation Regional Support Manager for help.
The 2019-20 VEX Robotics Competition Welcome Kit includes the following:
The 2019-2020 VEX IQ Challenge Welcome Kit includes the following:
If you receive the wrong license plates, please contact support@vexrobotics.com or (903) 453-0802, and we will get the correct license plates to your team.
Most low team numbers are already taken or reserved. The system allows you to request a team number, but there is no guarantee that your team will get the requested number.
This year, RobotEvents tells you immediately if the team number that you entered is not available.
